Warranties and coverage
A little coverage goes a long way. The right coverage goes even further.
4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*
Powertrain
5-year / 100,000 km* powertrain limited warranty
Corrosion Perforation Warranty Period
2018, 2019 or 2020 models: 7 years / unlimited kilometres
Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.
For warranty information on 2017 or older models, consult your owners’ manual.
*Whichever occurs first.
Choose between our CPO Assurance Program and Premium Assurance Program.
Assurance Program
- Remaining new-vehicle limited warranty
- 6 months of Roadside Assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
Premium Assurance Program
- Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
- 2 years / 40,000 km of Roadside Assistance
- 3 months of SiriusXM® satellite radio
- CARFAX® vehicle history report
Volkswagen Parts Warranty
Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.
Accessories Warranty
Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.
Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.
Battery Warranty
Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**
*A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer. **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.
Roadside Assistance
Stay safe with our 24/7 Volkswagen Roadside assistance.
What’s included?
- Towing to nearest Volkswagen dealership or authorized garage
- Battery jump-start
- Flat tire service
- Lockout service
- Gasoline delivery service
- Emergency winching service
- Gasoline delivery service
- Trip interruption benefits with purchase of a new vehicle
Who’s eligible?
New vehicles
Volkswagen vehicles sold in Canada are eligible for 4 years / 80,000 km, beginning at the date of vehicle delivery or warranty start date, whichever comes first.
Certified Pre-Owneds
CPO vehicles come with an additional coverage beginning at the expiration of the original coverage or sale date of the Certified Pre-Owned vehicle, whichever is later.
Need assistance?
Call 1-800-411-6688 for details and to sign up.
Before calling, have the following details ready:
- your vehicle identification number (VIN), located on your registration, insurance or windshield on the driver’s side
- year, model, colour and licence plate number
- vehicle location, including nearest intersection or street address
Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.
In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.
Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.
